Returns & Refunds

RETURN & REFUND POLICY

All of our trees and statement plants are checked by our staff before dispatch. In the unlikely event that you should be dissatisfied with your online order a refund request must be made within 14 days of delivery date in line with distance selling regulations.

To be eligible for a refund, your item must be in the same condition that you received it.

To request a refund, please email us at sapienplants@gmail.com  confirming the following information:

Name
Address
Phone
Reason for Refund
Date of Purchase